Whether you have a basic phone system or a sophisticated PBX, your customers shouldn’t hear a busy tone when calling your company. Even if you use Voice over Internet Protocol (VoIP) technology, being able to be reached is as essential as ever. Small businesses now have access to PBX features using a cloud-based Business phone system, which are affordable and powerful.
The Benefits of VoIP for Businesses
Copper lines in Australia have been shut down. It is not necessary for businesses to switch at once, but as the nbnTM reaches new areas, they will have 18 months in which to take advantage of nbn and VoIP Internet access, or use mobile for internet access and phone calls. Most telephone systems will no longer use the old network, except for certain special services. Consider switching to a VoIP system if you have not already done so if you have not yet done so. Larger cities such as Brisbane have been covered by the nbn rollout.
It is not a new technology; however, it is being adopted more widely than in the past. Slack, Zoom, Microsoft Teams, WhatsApp, and Skype all use VoIP. Here are some reasons you may want to adopt VoIP in your business:
- Adaptable – Depending on your needs, you can choose from a variety of VoIP plans and phone systems. You may choose plans that provide unlimited calls locally, nationally, and internationally. With the nbn TM connection, your phone system and your internet system can be connected at the same time.
- You may choose how many active lines you would like as well as customization of your phone system and plan according to your needs. VoIP phone systems can easily handle the addition and removal of lines as needed, so you don’t have to replace them as your company expands.
- The benefits of VoIP are considerable over a traditional PBX solution. These include hunt groups, automatic receptionists, call forwarding, and music on hold.
- With Plug-and-Play handsets and minimal installation requirements, switching from a traditional phone system to VoIP is simple. In addition, you can port over your existing business number.
Reliability of VoIP
Business VoIP has improved over the years since VoIP is not a new technology. In the case of the NBN50 plan, for example, you’re guaranteed the highest quality call. You can prevent disruptions caused by power and nbnTM outages by installing a UPS and a 4G backup.
Which VoIP Phone System is Right for Me?
VoIP phone systems require an NBN connection for your business to become VoIP-enabled. In order to converge simultaneous calls and normal internet use, you should have an internet connection with at least 50 Mbps download speed. To move forward, you will need to research VoIP providers, as well as phone systems and plans they offer. While using the same nbn TM and VoIP provider isn’t required, it may offer better support and may even be less expensive. With either the Business One Voice Plan or the Business One Commander Phone Plan, your first line is free when you sign up for a Business One Broadband plan. It saves you $45 each month.
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